How do I get my mail if I have been evacuated?
The recent fires in Ventura County have impacted our residents in numerous ways. The General Services Agency’s Mail Center has put together the following information to assist Ventura County residents with their mail service during this time.
If you have had to evacuate your home, in person mail pick up is available at the post office that serves your zip code. (See chart below.) In order to obtain your mail from the post office, you will need photo identification. Examples include a California driver’s license or a state-issued identification card. If you do not have identification, contact your post office to verify ID requirements.
What do I do if I cannot get to a post office?
USPS will hold your mail until the evacuation orders are lifted. Home delivery will resume at that time and held mail will be delivered.
What do I do if I lost my home in the fire?
Contact your designated post office and notify them. Options for mail service are as follows:
- Submit a temporary forward order to a PO Box or to another address (submit a change of address request on USPS.com.)
- Have the post office hold your mail (submit a mail hold request on USPS.com.)
- If you lost essential mail in the fire you may contact your district consumer affairs office to request a verification letter to submit to verifying parties.
Change of Address / Temporary Forward Link:
USPS Current Service Disruption Status:
District Consumer Affairs Office